Do I need to be unwell before I have a treatment?

Chinese medicine was originally a therapy used to prevent illness. You don’t need to have a particular health concern to have Chinese medicine. In fact, it is very beneficial to have a check-up & treatment to stay in balance.

Will my insurance cover my treatment?

Yes, if you have extras cover. Usually you only need to pay the gap if your private heath fund is compatible with iSoft. This amount will depend on your fund and level of cover. You may not be able to claim on the massage or the herbs.

How much does it cost?

Please see our Price List
*For acupuncture during labour, Kali may be available. Call out fee is $100, incl. first hour, then $50 per hour thereafter

Do the needles hurt?

The needles used in acupuncture are very fine and acupuncture is usually a painless therapy when applied correctly. You will experience a sensation when the needle stimulates the qi; this can be a tingling or a dull ache, and is different for each person and point needled. Everyone’s experience of acupuncture is different, and some points are more sensitive than others.
Laser is an alternative to acupuncture if you prefer not to have needles.

How many times will I need to have a treatment?

This is dependent on a number of factors, such as how long the health concern has been present. The number of treatments would be different for every individual. As an indication though, a course of treatment is usually advised; this would often be 4-6 sessions. Some people find it so beneficial in times of stress they come weekly for support during times of intense pressure, emotional upheaval, or rehabilitation.